GENUINE ITEMS ONLY – THE CFS GUARANTEE
All shirts on worldsoccerfootballshop are genuine original items. We do not sell fake or remade items. We have a dedicated authentication team with over 5 years football shirt experience to check the items before we make them available on the website.
CONDITION OF SHIRTS
As the items originate from the seasons they were sold many of our items are pre-worn, however, we will only sell items that we believe to be of good enough quality to be worn with pride or fit into your collection. Used shirt condition rating – Graded as; Mint, Excellent, Very Good, Good and Fair, with the former being the best condition. Each item has its own individual condition details which will state if there are any flaws. Please note that the condition ratings are relative to age. An older shirt in excellent condition may have a few small bobbles, whereas a newer season shirt will be almost new. New Shirts – New shirts will have; ‘As New’, ‘w/Tags’, or ‘BNIB’ in the title. Please check the product for an actuate description of tags and packaging included.
Standard delivery times:
Europe - 7-10 working days
North America - 9-11 working days
Central America, Asia and Africa 9 - 12- working days
South America and Oceania - 9-13 working days
(Please note a duty charge may apply in selected countries outside of Europe. We are unable to refund duty charges applied by the local authorities.)
We currently accept online payments with a number of credit/debit cards. The current payment methods we accept include:
We pride ourselves on the quality of our shirts and that each shirt is described accurately and priced accordingly, but we are happy to exchange or provide a refund for any item described inaccurately within 14 working days of ordering.
You may return any item within 14 days of receiving the item in the original condition for an exchange or full refund of the price you paid for the item. Items can also be returned for store credit.
WE RESERVE THE RIGHT TO REFUSE OR DIMINISH REFUNDS IF AN ITEM IS RETURNED IN A WORSE CONDITION THAN DESCRIBED AT PURCHASE. THIS DOES NOT INCLUDE THE REMOVING OF AN ITEM FROM A PLASTIC BAG, BUT IT DOES INCLUDE THE REMOVAL OF TAGS.
Please contact us at WSFS@worldsoccerfootballshop.com if you wish to return or exchange an item and our dedicated customer service team will advise you on the next steps.
ITEMS MUST BE SENT BACK WITHIN 14 DAYS OF AN ADVICE OF RETURN EMAIL.
We recommend that you use a tracked delivery service as we cannot be held responsible for goods not received. Please allow up to 14 working days for your refund or exchange to be processed. We cannot process any refund prior to receipt. All refunds will be issued via the original payment method to the card or PayPal account used to place the order. Refunds can also be issued in the form of store credit.
The following items are exempt from these terms and we are unable to accept them back unless faulty: underwear, swimwear