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    GENERAL INFORMATION

    All our shipping services are fully tracked. Once the order has been dispatched you will receive a shipment email to confirm that your order is on its way, this will include the tracking number. Our delivery times are based on our experience with previous shipments, however, please note that the delivery times may vary from time to time depending on unforeseen circumstances, please do not hesitate to contact us though should there be a delay. In order to check the delivery cost please proceed to checkout and enter your shipping address. Our website will calculate the shipping cost here and the postal cost will depend on the weight of the items and the delivery country. All orders are usually fulfilled within 2/3 working days. During peak time and promotional sales periods, this may change and take up to 8 to 10 working days.

    DHL Express


    Standard delivery times:

    Europe - 1-2 working days

    North America - 1-3 working days

    Central America, Asia and Africa - 2-4 working days

    South America and Oceania - 4-5 working days

     (Please note a duty charge may apply in selected countries outside of Europe. We are unable to refund duty charges applied by the local authorities.)

     

    Standard delivery times:

    Europe - 7-15 working days

    North America - 7-15 working days

    Asia - 9-18 working days

    Central America, South America, Africa and Oceania - 11-25 working days

     

    PAYMENT PROBLEMS

    Please get in touch with us via the contact us form.